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5 Steps to Create Good User Interview Questions

Posted in UX by coleman yee on October 6, 2015

If you want to know how to come up with user interview questions for UX (user experience) research, check out this link:

5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide

The article was written by Yu Sheng, a talented UX designer working at ReferralCandy; you might have noticed that he mentioned me as I was his UX coach.

It was a real privilege and pleasure to coach someone like him who was eager to learn and really understand UX.

Our focus was on user research interviews. I wanted to improve his thinking about the interview process, so that he wouldn’t just know how to handle one type of interview situation, but all kinds. It’s not just learning how to fish, but knowing how to fish with any available tool at hand and in any environment.

Here’s also what he wrote of the experience, which was rather flattering:

Coleman knows his stuff. Our coaching session focused on interviewing techniques, and he was able to explain and provide great tips for the processes of creating the questions, conducing the interview, and analysing the results. His coaching method challenges you to think, and to think better.

Massive thanks to Ruth from Byu-RHO Consulting for dragging me into this; and Zach, co-founder of ReferralCandy, for giving Ruth and me the opportunity to coach his guys.

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